Responsible Gaming

Gaming Should Be Entertainment

At Jackpot City, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide exciting gaming experiences, it's important to understand that all casino games are games of chance with a house edge. You should never gamble with money you cannot afford to lose.

Age Verification

Jackpot City is strictly for players aged 18 years or older, or the legal age for gambling in your province of residence in Canada, whichever is higher. By accessing our site, you confirm that you meet these age requirements. We are committed to preventing underage gambling and maintaining a safe gaming environment.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, please reach out for help:

• Chasing losses: Trying to recover losses by gambling more
• Hiding gambling activities: Being secretive about how much you gamble or how much money you've spent
• Loss of control: Gambling longer or with more money than intended
• Neglecting responsibilities: Missing work, school, or family obligations due to gambling
• Financial problems: Borrowing money, maxing out credit cards, or selling possessions to fund gambling
• Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
• Tolerance: Needing to gamble with larger amounts to achieve the same level of excitement
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
• Escapism: Using gambling to escape from problems or negative emotions
• Relationship strain: Conflicts with family or friends regarding gambling habits

Self-Help Tools & Responsible Gaming Features

Jackpot City provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
• Loss Limits: Establish maximum loss amounts to help you stick to your budget
• Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
• Session Time Limits: Set maximum gaming session durations
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
• Account Cooling-Off Period: Take a break from your account for a specified period (minimum 24 hours)

To access these tools or for more information, contact our customer support team. We are here to help you gamble responsibly.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, confidential help is available from reputable organizations:

Canada

• Responsible Gambling Council — www.responsiblegambling.org
• Gamblers Anonymous Canada — Free peer-support meetings across Canada

United States

• National Council on Problem Gambling (NCPG) — www.ncpgambling.org
• National Problem Gambling Helpline: 1-800-522-4700 (available 24/7)

United Kingdom

• GamCare — www.gamcare.org.uk
• GamStop — www.gamstop.co.uk (National Self-Exclusion Scheme)

Australia

• Gambling Help Online — www.gamblinghelponline.org.au

All support organizations listed above provide free, confidential assistance and do not judge. Seeking help is a sign of strength.

Take Action Today

If gambling is causing you distress, financial hardship, or affecting your relationships and wellbeing, please reach out for help immediately. Recovery is possible, and support is available. You don't have to face this alone.

Contact a support organization listed above or speak with a healthcare professional today.